| ILLUMINAT provides hardware support for our full range of personal computing products during the hours of 7.45 a.m. to 4:30 p.m. Mondays to Fridays excluding Public Holidays.
Our services include site visits pre-installation to determine suitability of electrical environment and physical conditions as specified by the manufacturer; set-up and installation of equipment; equipment testing in actual operating environment; user training on supported applications; servicing of equipment; enhanced warranty options; extended warranty options; customised maintenance contracts; standby services; pickup and delivery services; and equipment upgrades.
DESKTOP SUPPORT
APPLE
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Pre-Installation, Site Evaluation and Recommendation
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Set-up and Installation of Equipment
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Testing and User Training
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Servicing of Manufacturer’s Warranty
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Extended Warranty Options (Longer Warranties)
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Enhanced Warranty Options (Reduced Downtime)
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Off Warranty Maintenance Contracts
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Time and Material Repairs
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Upgrade and Enhancements
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Pickup and Delivery Service
COMPAQ
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Pre-Installation, Site Evaluation and Recommendation
-
Set-up and Installation of Equipment
-
Testing and User Training
-
Servicing of Manufacturer’s Warranty
-
Extended Warranty Options (Longer Warranties)
-
Enhanced Warranty Options (Reduced Downtime)
-
Off Warranty Maintenance Contracts
-
Time and Material Repairs
-
Upgrade and Enhancements
-
Pickup and Delivery Service
HP
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Pre-Installation, Site Evaluation andRecommendation
-
Set-up and Installation of Equipment
-
Testing and User Training
-
Servicing of Manufacturer’s Warranty
-
Extended Warranty Options (Longer Warranties)
-
Enhanced Warranty Options (Reduced Downtime)
-
Off Warranty Maintenance Contracts
-
Time and Material Repairs
-
Upgrade and Enhancements
-
Pickup and Delivery Service
MICRON
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Off Warranty Maintenance Contracts
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Time and Material Repairs
-
Upgrade and Enhancements
-
Pickup and Delivery Service
MONITORS SUPPORT
APPLE
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Servicing of Manufacturer’s Warranty
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Extended Warranty Options (Longer Warranties)
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Off Warranty Maintenance Contracts
-
Time and Material Repairs
-
Pickup and Delivery Service
COMPAQ
-
Servicing of Manufacturer’s Warranty
-
Extended Warranty Options (Longer Warranties)
-
Off Warranty Maintenance Contracts
-
Pickup and Delivery Service
HP
-
Servicing of Manufacturer’s Warranty
-
Extended Warranty Options (Longer Warranties)
-
Off Warranty Maintenance Contracts
-
Pickup and Delivery Service
POWERBOOK SUPPORT
APPLE
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Servicing of Manufacturer’s Warranty
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Extended Warranty Options (Longer Warranties)
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Off Warranty Maintenance Contracts
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Time and Material Repairs
-
Upgrade and Enhancements
-
Pickup and Delivery Service
NOTEBOOK SUPPORT
COMPAQ
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Servicing of Manufacturer’s Warranty
-
Extended Warranty Options (Longer Warranties)
-
Enhanced Warranty Options (Reduced Downtime)
-
Off Warranty Maintenance Contracts
-
Time and Material Repairs
-
Upgrade and Enhancements
-
Pickup and Delivery Service
HP
-
Servicing of Manufacturer’s Warranty
-
Extended Warranty Options (Longer Warranties)
-
Enhanced Warranty Options (Reduced Downtime)
-
Off Warranty Maintenance Contracts
-
Time and Material Repairs
-
Upgrade and Enhancements
-
Pickup and Delivery Service
MICRON
For further information about our personal computing support services, please contact us at webreg@illuminatnm.com.
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