ILLUMINAT provides hardware support for our full range of low, medium and high-end printers, plotters and scanners during the hours of 7.45 a.m. to 4:30 p.m. Mondays to Fridays excluding public holidays.

Our services include site visits pre-installation to determine suitability of electrical environment and physical conditions as specified by the manufacturer; set-up and installation of equipment; equipment testing in actual operating environment; servicing of equipment; enhanced warranty options; extended warranty options; customised maintenance contracts; standby services; pick-up and delivery services; and equipment upgrades.

PRINTERS

HP

Colour Laserjet

• Pre-Installation, Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

Monochrome Laserjet

• Pre-Installation, Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

Business Inkjet

• Set-up and Installation of Equipment
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

Commercial Deskjets

• Set-up and Installation of Equipment
• Servicing of Manufacturer’s Warranty
• Off Warranty Maintenance Contracts
• Time and Material Repairs
• Pickup and Delivery Service

Designjet

• Pre-Installation, Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

EPSON - High Speed Dot Matrix – DFX

• Pre-Installation, Site Evaluation Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

GENICOM - 4000 Series and Up

• Pre-Installation, Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer’s Warranty
• Off Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

EPSON

Dot Matrix – LQ, LX, FX

• Set-up and Installation of Equipment
• Servicing of Manufacturer’s Warranty
• Off Warranty Maintenance Contracts
• Time and Material Repairs
• Pickup and Delivery Service

Large Format Inkjet

• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

Inkjet

• Set-up and Installation of Equipment
• Servicing of Manufacturer’s Warranty
• Time and Material Repairs
• Pickup and Delivery Service

Colour Laser

• Set-up and Installation of Equipment
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

Monochrome Laser

• Set-up and Installation of Equipment
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Off Warranty Maintenance Contracts
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

PLOTTERS

HP

• Pre-Installation, Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

SCANNERS

EPSON

• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Time and Material Repairs
• Pickup and Delivery Service

FUJITSU

• Pre-Installation, Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Off Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

BELL & HOWELL

• Pre-Installation, Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

For further information, please contact our technical support services department at webreg@illuminatnm.com.