ILLUMINAT provides hardware support for our line of point of sale systems, hotel reservation systems, stand alone cash registers and hand-held scanning systems 24 hours a day, seven days a week.

Our services include site visits pre-installation to determine suitability of electrical environment and physical conditions as specified by the manufacturer; set-up and installation of equipment; equipment testing in actual operating environment; user training on supported applications; time and material repairs; extended warranty options; customised maintenance contracts; standby services; delivery and pick-up services; and equipment upgrades.

POINT OF SALE

NCR

• Pre-Installation, Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

DYNA

• Pre-Installation, Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

MICROS

• Pre-Installation, Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

POINT OF SALE PERIPHERALS

NCR

Scanners/Printers/Keyboards/Cash Drawers

• Pre-Installation, Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

MICROS

Printers/Cash Drawers

• Pre-Installation, Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

SYMBOL

Hand-held Devices & Wireless Access Points

• Pre-Installation, Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer’s Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

For further information, contact our technical support services department at webreg@illuminatnm.com.