Our services include site visits; pre-installation to determine suitability of electrical environment and physical conditions as specified by the manufacturer; set-up and installation of equipment; equipment testing in actual operating environment; user training on supported applications; servicing of equipment; extended warranty options; customised maintenance contracts; standby services; pickup and delivery services; and equipment upgrades.

See below for specific services available for your storage and server equipment.

STORAGE

EMC

• Pre-Installation Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer's Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off-Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

HP

• Pre-Installation Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer's Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service
  

SERVERS

HP

• Pre-Installation Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer's Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

COMPAQ

• Pre-Installation Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer's Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

NCR

• Pre-Installation Site Evaluation and Recommendation
• Set-up and Installation of Equipment
• Testing and User Training
• Servicing of Manufacturer's Warranty
• Extended Warranty Options (Longer Warranties)
• Enhanced Warranty Options (Reduced Downtime)
• Off Warranty Maintenance Contracts
• Standby Services
• Time and Material Repairs
• Upgrade and Enhancements
• Pickup and Delivery Service

For further information about our servers and storage support services, contact us at webreg@illuminatnm.com.